Royal Bank of Scotland

We're sorry to hear you need to make a claim. We understand this can be a stressful time, and we're here to help put things right as quickly and easily as possible.

Registering your claim online should take around 10 to 15 minutes.

Please be aware this online form is for new claims only. If you've already logged your claim, you'll need to call us.

What will I need?

Before you begin, you may find it helpful to have the following information to hand:

The main policyholder's name and date of birth
The full address of the insured property
Any supporting information, such as photographs or receipts
Your crime reference number (if you've been a victim of crime)

Don't worry if you haven't got all this information. You can still register your claim online and we'll send you a link so you can add any photos, receipts, or other evidence later. You can even switch devices to upload your photos if you need to.

What will happen next?

Once you've registered your claim, you'll receive a confirmation email. You can then expect to hear from us or one of our trusted suppliers within two working days to let you know what happens next.

To help us process your claim as quickly as possible, please make sure all the details you give us are correct.

Policyholder First Name *

Policyholder Last Name *

Date of Birth *

Select

Security question 1 - How many bedrooms do you have?* *

Security question 2 - What type of property do you live in?* *

Policyholder

Mobile phone number **

Email address **

Policyholder Address

Address line 1 *

Postcode *

Verification

Please tick the box below.

Begin your claim online

Policyholder

Policyholder Address

Verification

We're here to help