Castle - Introduction

Thank you for choosing to register your client's claim online. This online form will allow you to upload an already completed claim report.

Once you have completed the fields on this page, we will ask you a few key questions regarding the property claim.

You will then be able to upload your claim form and any supporting evidence such as, photos, videos & CCTV at the end of the form.

Due to the nature of some claims we can only register the following types of claims online:

Accidental Damage
Escape of Water
Fire
Flood
Theft
Malicious Persons
Storm

If the claim type is not on the above list then please phone us on 0345 300 4647 from Monday to Friday, 9am - 5pm (excluding bank holidays) to register the claim.

Broker Ref *

Policy Number *

Broker details

Full name *

Mobile phone number

Work phone number

Email address *

Policyholder details

Full name *

Mobile phone number **

Home phone number

Email address **

Risk Address (where incident occurred)

Address line 1 *

Address line 2

City *

Postcode *

Verification

Please tick the box below.