Direct Line

Begin your claim online

This form is for new claims only. If you have already logged a claim with us and want an update, please call. 

Please be aware that damage to hedges, gates and fences caused by a storm is not covered by your policy.

Providing as much information as possible and an estimate will help us process your claim. If you already have an estimate, please upload it with your submission. If you are still waiting for it, you can submit it to us once received.

If your property is not secure or you do not have access to the following, please call us:

  • Kitchen facilities
  • Toilet/bathroom facilities
  • Somewhere to sleep
  • Heating or hot water

0345 246 8412 Monday to Friday (8am - 8pm) or on Saturdays (9am - 5pm).

0345 878 5081 at any other time outside our usual hours. 

If your claim relates to either Landlord or Business cover, please do not complete the form below, instead visit Direct Line for Business to register your claim. 

When recording your claim, please ensure the details entered relate to the main policyholder and the insured home. 

Select

Policyholder

Policyholder Address

(**) at least one required, (*) required

Verification