Direct Line for Business Tradesperson

Making your claim online

We're sorry to hear you need to make a claim, and understand this can be a stressful time. 

To help you get back on track as smoothly as possible, please use this online form to tell us what's happened and we'll get your claim registered.

How long will it take?

Most customers register their online claim within 10 to 15 minutes.

Things to note

When making a claim, you may need to pay an excess. You can check your policy documents to see how much this amount is. Making a claim could also affect the future cost of your insurance when you renew your policy.

What will happen next?

Once you have told us about your claim, we will run a few checks before getting in touch to let you know the next steps. You can usually expect to hear from us within 1 working day.

Policy Information

Please ensure that when asked to enter your full name, you do so as it appears on your policy documents.



Address (risk address)

Correspondence Address (if different to the risk address)

(**) at least one required, (*) required